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Forward motion
integrated annual report
Español
integrated annual report
Español
We are moving Forward on our journey to create a stronger FEMSA – one that is purpose-led, agile, focused on our core capabilities, and future-ready. We have a bold vision for how the continued strong growth of our businesses will continue to create value for our stakeholders while keeping sustainability as an integral component of our business strategy. With this momentum, our 2023 Integrated Annual Report is structured around four primary presentations:
Learn more in About this Report.
Proximity & Health
Coca-Cola FEMSA
Digital@FEMSA
Proximity & Health
Coca-Cola FEMSA
Digital@FEMSA
| * | As of December 31, 2017, as a non-consolidated operation, Venezuela is reported as an investment in shares. |
StrategyIn 2023, we announced FEMSA Forward, our new long-range plan to maximize value creation, which resulted from a thorough strategic review of our business platform.
We have identified seven strategic priorities and enablers that will guide What and How we focus our resources to execute on our vision. At the center of everything we do are our customers and consumers.
CUSTOMERS AND CONSUMERS
At the center of everything we do: simplifying their lives through seamless, relevant and personalized experiences
Continued Strong Growth
Continue undisputed track record of value creation by fueling top and bottom-line growth
Going
Digital
Capitalize on digital and data to enhance our products / services and operations, aiming to better serve our customers’ needs
Balance Risk/
Return Profile
Reach a desired balanced risk / return profile by expanding our geographical exposure to key markets
Rooted Sustainability
Become the most sustainable, equitable, diverse and inclusive organization, leading the way in the communities where we operate
Enhance our Talent & Culture
Serve as the growth platform for our people by developing our talent and strengthening our culture to excel in a more global, digital and purposeful world
Proactive Engagement with our Audiences
Continue communicating effectively who we are, and what we do, while being more proactive in our approach
Human Capital
We develop the competencies of our diverse team members, empowering them to drive the Company’s collective success while supporting their own wellbeing and professional growth.
Social & Relationship Capital
Our social license to operate depends on a foundation of trust with our stakeholders, including clients/consumers, business partners, suppliers, investors, NGOs, regulators, and our communities.
Natural Capital
We seek the most efficient and sustainable ways of sourcing and using natural resources for our products and packaging, including water, energy, and agricultural commodities.
Intellectual Capital
With an emphasis on innovation and digitalization across our culture, we leverage our intellectual property and multi-format expertise to continually strengthen our customer-centric ecosystem.
Manufacturing Capital
We rely on our physical infrastructure, including owned and leased properties, tools, technology, machinery, and equipment, to produce goods and provide services to the market.
Financial Capital
We utilize capital from equity and debt markets, as well as cash flows derived from our businesses, to produce goods and services for the market.
Our three business verticals complement one another to unlock unique value creation synergies in alignment with our FEMSA Forward strategic priorities: Continued Strong Growth, Going Digital, Balance Risk/Return Profile
Proximity & Health
Reaching and serving our clients and customers through frequent interactions and high levels of capillarity
Coca-Cola FEMSA
Produces, markets, sells and distributes multi-category beverages in ways that generate economic value and social and environmental wellbeing
Digital@FEMSA
Building a financial and ditigal ecosystem based on data and analytics that delivers added value for customers while maximizing revenue management
With customers and consumers at the center of everything we do, we execute on our FEMSA Forward strategy through three strategic enablers: Rooted Sustainability, Enhance our Talent & Culture, Proactive Engagement with our Audiences
+15 million consumers per day served at +32,000 points of sale
4 Bn unit cases sold by Coca-Cola FEMSA through 2.1 million points of sale
6.9 million active Spin by OXXO users* and 19.3 million active Spin Premia loyalty users**
US$ 41.5 billion total revenues and US$ 3.5 Bn income from operations
| * | Any user with a balance or that has transacted within the last 56 days. | |
| ** | User that has transacted at least once with Spin Premia within the last 90 days. | |
Rooted Sustainability
One of the key enablers of the FEMSA Forward strategy is Rooted Sustainability. This is deployed through our FEMSA Sustainability Framework, which is focused on nine priority topics across three pillars, underscored by a strong foundation of corporate governance.
Our People
The wellbeing, dignified work and professional growth of our workforce
Our Community
Development and wellbeing within the communities where we operate
Our Planet
Harmony with the environment and sustainable use of natural resources
Governance
The use of corporate governance best practices
UN SDG Alignment
FEMSA’s Sustainability Strategy aims to contribute to all 17 of the United Nations’ SDGs, but we have identified the following subset where we believe we can have the greatest positive impact. Learn more about our actions in these areas throughout this 2023 Report.
